We really love rewarding people when they’ve done a great job. This year, for instance, we took a group of apprentices to London for an all expenses paid James Bond experience. They sailed down the Thames in a speedboat before going to the premier of No Time To Die and staying overnight in a hotel.
I started work at 8:00am. When I got to the office, I put my lunch in the fridge and got ready for a busy day ahead. The first task was to send texts to trainees reminding them what they’ve got on for the week. Every Monday we have new starters so inductions are always taking place at the beginning of the week and it’s my responsibility to sort these out. The more qualifications they come with, the less training they need on their induction. Most of the courses can be done online.
After my lunch, I get back to work. Today, I was scanning and filing documents and laminating certificates for those who successfully passed their training courses. I also went through my emails and replied to them to keep to make sure my inbox doesn’t get too full.
Just like yesterday, my working day starts by sending out texts to trainees. Today I arranged new courses for people whose courses are due to end soon. After booking and confirming the course, I sent all joining instructions to them, updated the spreadsheet and Audacia which is the software we use on a day-to-day basis.
After lunch I had my college lesson which lasted for 1hr and 30 minutes. In today’s lesson I also had my review which happens every 3 months. We discussed how well I’m doing with my college work and anything that needs to be improved. We also go through my learning journal which contains everything I have done over the past 9 months. The idea is to write something down every time I learn something new. By doing this my percentage score goes up.
After sending out the daily texts to trainees, I chased up subcontractors for their training and certificates. We have 3 different spreadsheets – one for missing, expired and due to expire. These reports get run every Wednesday and I filter on different companies and email them to chase any outstanding training.
I continued with the subcontractor emails as these take a long time. We may get emails back regarding training that they want us to book. If this is the case I will recharge them and book the training and send all details over immediately. Throughout the day I was also catching up with emails and arranging other training, booking hotels and meeting rooms that people needed.
We have new starters coming next Monday so I set up all of their online training and got all of their PPE ready. Depending on their job role some get more PPE than others. Getting it all ready means it can just be handed out straight away when they get here on Monday.
The fire alarm got tested today during my lunch. This is just a regular drill which takes place every Thursday just to ensure the fire alarm is still working in the building in case of an emergency. After lunch, I spent the afternoon catching up on emails, booking courses and finishing off my college work.
As it’s Friday, today’s training texts included reminders for Saturday, next Monday, Friday and Saturday. This gives people at least a week to get back to me if they can’t attend and gives me a chance to get somebody else on the course so we don’t lose out on any money from missed training.
Around 2pm I sent the new starter emails to our managing director. This is to inform her who is starting to work for us next week. After this I sent out the training matrix – this goes out every Monday, Wednesday and Friday so everybody knows what training they have in the upcoming weeks.
There’s a lot of roles to progress into. You’re not just stuck in one place.
Brent McIntyre, Newcastle
I really enjoy coming in to work and have a laugh with my team
It’s a really good apprenticeship and a great place with great people.
Will Davies, Chorley
There’s a variety of career pathways from an apprenticeship – plus you’re earning whilst learning!
Jack Berry, Wigan
I’m always talking about work. I can’t get enough of it!
Adam Proctor, Garstang
I’ve learned a lot – not just about work but about life – and been paid for it!
Connah Trevelyan, Blackpool